1. Introduction
This Privacy Policy explains how GrowWmax, available at https://growwmax.uk/, collects, uses, stores, and protects your personal data. We are committed to safeguarding your privacy and complying with all applicable data protection regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
The data controller responsible for your personal information is GrowWmax, London, United Kingdom. You may contact us at dpo@growwmax.uk for any privacy-related inquiries.
3. Data We Collect
We may collect the following categories of personal data:
- Information you provide: name, email address, contact details, and any information submitted via forms.
- Automatically collected data: IP address, browser type, device information, access times, and pages viewed.
- Cookies and tracking technologies: data used to enhance functionality, analytics, and user experience.
- Communication data: messages or inquiries sent to our support team.
4. Purpose of Processing
We process your data for the following purposes:
- To operate and maintain the website.
- To respond to inquiries and provide customer support.
- To personalize user experience and improve our services.
- To conduct analytics and performance monitoring.
- To comply with legal obligations and protect our rights.
5. Legal Bases for Processing
We rely on the following legal bases to process your personal data:
- Consent: for optional features, cookies, or newsletters.
- Contract: when processing is necessary to provide services you request.
- Legitimate interests: for analytics, service improvements, and security.
- Legal obligations: for compliance with applicable laws and regulations.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Automatically collected data used for analytics may be retained for up to 24 months. Communication records may be kept for up to 12 months. When data is no longer needed, it is securely deleted or anonymized.
7. Cookies and Tracking Technologies
GrowWmax uses cookies to improve the website’s functionality, analyze traffic, and personalize content. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly without them.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls. Despite these efforts, no method of transmission or storage is entirely foolproof, and we cannot guarantee absolute security.
9. International Data Transfers
Your data may be transferred to and processed in countries outside the United Kingdom. When such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms, to maintain an adequate level of data protection.
10. Sharing of Data
We may share your personal data with trusted third parties, including service providers, analytics partners, and security providers. These parties are required to maintain confidentiality and comply with data protection obligations. We do not sell personal data.
11. Your Rights
Under applicable data protection laws, you have the following rights:
- The right to access your personal data.
- The right to correct inaccuracies.
- The right to request deletion of your data.
- The right to restrict processing.
- The right to data portability.
- The right to object to certain processing activities.
- The right to withdraw consent at any time, where applicable.
To exercise any of these rights, contact us at dpo@growwmax.uk.
12. Children’s Privacy
GrowWmax does not knowingly collect personal data from individuals under the age of 16. If you believe a child has provided us with personal information, please contact us so we can remove the data.
13. Third-Party Services
Our website may use third-party tools for analytics, security, or performance enhancements. These providers may collect data according to their own privacy practices. We ensure that any third-party processing complies with applicable data protection laws.
14. Data Protection Officer Contact
If you have questions, concerns, or requests regarding your personal data, please contact our Data Protection Officer:
Data Protection Officer
GrowWmax
London, United Kingdom
Email: dpo@growwmax.uk
15. Policy Modifications
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the effective date will be adjusted accordingly. Continued use of the website after changes constitutes acceptance of the updated policy.
16. Contact Information
For general inquiries or additional information regarding this Privacy Policy, you may contact us at dpo@growwmax.uk.
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